Branch Manager – Sales & Operations

Job Description
Branch Manager – Sales & Operations

Location: Noida
Company: SkillzRevo Solutions Pvt. Ltd.
Reports To: Founder & CEO / Director

About SkillzRevo

SkillzRevo Solutions Pvt. Ltd. is a fast-growing organization focused on training, consulting, and staffing solutions in emerging technologies such as Data Science, Artificial Intelligence, Cyber Security, Cloud Computing, DevOps, and Business Analytics.
Through its divisions SkillzRevo Academy, SkillzRevo Talent, SkillzRevo Consulting, and SkillzRevo Enterprises, the company works with students, professionals, and corporate clients to build future-ready skills and technology capabilities.
We are looking for a dynamic Branch Manager – Sales & Operations to lead and manage the Noida office operations, drive revenue growth, and ensure operational excellence across business verticals.
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Role Overview

The Branch Manager will be responsible for managing the complete business operations of the Noida branch, including sales performance, team management, revenue growth, operational efficiency, and customer experience across SkillzRevo’s verticals.
The role requires a strong leader with experience in sales, operations, and team management within the education, training, consulting, or technology industry.
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Key Responsibilities

1. Sales & Revenue Growth

• Drive monthly and quarterly revenue targets for the Noida branch.
• Lead sales across SkillzRevo Academy, Talent, and Consulting services.
• Develop and execute local sales strategies and campaigns.
• Monitor and improve lead conversion rates.
• Work closely with the marketing and digital teams for lead generation.

2. Operations Management

• Oversee day-to-day branch operations including sales, counseling, and training coordination.
• Ensure smooth delivery of training programs and services.
• Monitor operational efficiency and optimize processes for productivity.
• Ensure CRM, reporting, and data tracking are maintained properly.

3. Team Leadership & Management

• Manage and mentor sales managers, counselors, telecallers, trainers, and support staff.
• Conduct daily, weekly, and monthly performance reviews.
• Drive team motivation, training, and productivity improvement.
• Build a high-performance sales culture within the branch.

4. Client & Partner Management

• Develop relationships with corporate clients, universities, and training partners.
• Explore opportunities for corporate training, consulting, and enterprise partnerships.
• Ensure high customer satisfaction and service delivery standards.

5. Business Expansion

• Identify new business opportunities and local partnerships.
• Expand the reach of SkillzRevo programs in the Noida NCR region.
• Support the leadership team in branch growth strategy and market expansion.

6. Reporting & Compliance

• Provide daily/weekly/monthly performance reports to management.
• Monitor sales pipeline, revenue forecasts, and operational metrics.
• Ensure compliance with company policies and operational guidelines.

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Key Performance Areas (KPA)

1. Branch Revenue Growth
2. Sales Team Performance & Conversion Rates
3. Lead Management & Sales Pipeline Efficiency
4. Operational Excellence & Service Delivery
5. Customer Satisfaction & Retention
6. Corporate Partnerships & Business Development
7. Team Productivity & Performance Management
8. Branch Profitability
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Key Performance Indicators (KPI)

Sales & Revenue

• Monthly branch revenue target achievement (%)
• Lead-to-enrollment conversion rate
• Average ticket size per sale
• New client acquisition numbers

Operations

• Program delivery success rate
• Student/customer satisfaction score
• On-time reporting and operational compliance

Team Management

• Sales team productivity per counselor
• Individual target achievement rate
• Employee retention and engagement
• Business Growth
• Number of new corporate partnerships
• Corporate training or consulting deals closed
• Market expansion initiatives in NCR region

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Required Qualifications

• Bachelor’s degree in Business, Marketing, Management, or related field
• MBA preferred

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Experience

• 5–10 years of experience in sales and operations
• Experience in EdTech, Training, Consulting, Staffing, or Technology services preferred
• Proven experience in team leadership and revenue growth

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Key Skills

• Sales leadership and strategy
• Team management and motivation
• Business development
• Operations management
• Client relationship management
• Strong communication and negotiation skills
• Data-driven decision making

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What We Offer

• Opportunity to work with a high-growth technology and training organization
• Exposure to AI, Data Science, Cyber Security, and emerging technologies
• Leadership role with significant growth potential
• Competitive salary with performance incentives